SOLUTIONS

Funeral Homes & Cemeteries

We strongly believe that it is always preferable to make the trip to pay respects and comfort mourners. For times when health or other circumstances prohibit family or friends from attending, you can now offer Faceport.

Suggested Use Cases for Faceport Telepresence

1. Funeral Services
  • Virtual Attendance: Enable remote family members and friends to attend funeral services in real-time, ensuring they can participate and pay their respects despite physical distance.
  • Interactive Memorial Services: Facilitate interactive memorial services where remote attendees can use a Faceport Avatar to speak to attendees, share memories, offer condolences, and engage with the family
2. Visits
  • Remote Graveside Visits: Allow family members to use a Faceport Avatar to visit their loved ones at any time, from anywhere.
3. Family Consultations
  • Remote Planning Meetings: Allow family members to use a Faceport Avatar at the cemetery for plot selection and to discuss funeral arrangements, services, and preferences.
  • At Home Consultations: A Faceport Avatar can be sent to a grieving family's home and more experienced team members can interact with the family.
  • Virtual Grief Counseling: Allow experts to use a Faceport Avatar to conduct grief counseling sessions, offering support and comfort to bereaved families in a personal and compassionate manner.
3. Cemetery Management
  • Remote Plot Inspections: Conduct remote inspections of cemetery plots and grounds, ensuring they are well-maintained and meeting family expectations.
  • Corporate Management Visits: Visit properties that you manage and interact with team member remotely.
4. Staff Training and Development
  • Remote Training Programs: Provide remote training sessions for new hires and existing staff on funeral service protocols, customer service, and grief support, where the instructor can interact with attendees from a remote location.
  • Compliance Training: Ensure all staff are knowledgeable and compliant with industry regulations and safety standards through remote experts giving training sessions on-site via Faceport.
5. Customer Support and Service
  • Virtual Tours: Offer virtual tours of funeral home facilities and cemetery grounds, allowing families to make informed decisions from the comfort of their homes.
6. Event Planning and Coordination
  • Virtual Coordination with Vendors: Coordinate with florists, musicians, and other service providers remotely to ensure seamless event execution.